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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Patricia Herrera

Patricia Herrera

June 5, 2026

5  out of  5
rating by Patricia Herrera
"Teri was efficient, responsive and answered all my questions in a timely manner. Her suggestions for additional coverages were in my best interests with minimal additional costs."
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Ashley Moran

June 4, 2026

5  out of  5
rating by Ashley Moran
"Shout out to Kelsey and Teri for helping me get my auto insurance. They are very thoughtful and super helpful."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent David Shin’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Nancy Tollefson

May 29, 2026

5  out of  5
rating by Nancy Tollefson
"Teri was extremely helpful, knowledgeable and understanding in getting my account up to date"
We responded:
"Nancy, I’m so glad Teri took such good care of you! Thank you so much for the 5 star review. "
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Amanda Ulam

May 28, 2026

5  out of  5
rating by Amanda Ulam
"She was absolutely awesome! She was fun to talk to and very professional. She gave me more benefits for less money then I’m already paying and was beyond helpful with any questions I had!"
We responded:
"Amanda! Thank you so much for your 5 star review. So glad our team can take such good care of you."
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Catherine Bergen

May 28, 2026

5  out of  5
rating by Catherine Bergen
"Valerie is an amazing agent. Responsive, pleasant and very professional. I’m grateful she is my agent!!"
We responded:
"Catherine, thank you so much for your 5 star review! So glad Valerie took such good care of you!"
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MaryGrace Chilton

May 14, 2026

5  out of  5
rating by MaryGrace Chilton
"Kelley was great! Very helpful, answered all my questions and found me the best deal! Appericate her, all her hard work and patience through out the process."
We responded:
"MaryGrace thank you so much for your 5 star review! We love helping people."
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Patti Spreen

May 14, 2026

5  out of  5
rating by Patti Spreen
"Teri was incredibly helpful throughout the entire process of finding the right insurance coverage for our needs. She took the time to answer all of our questions, explained everything clearly, and made what can usually be a stressful experience feel easy and straightforward. Not only did she provide outstanding customer service, but she also found us an excellent quote with great coverage at a very competitive price. We truly appreciated her professionalism, responsiveness, and genuine care in making sure we felt confident in our decision. If you’re looking for an insurance agent who is knowledgeable, attentive, and truly goes above and beyond for her clients, I highly recommend Teri!"
We responded:
"Patti, thank you so much for your 5 star review. Teri is such a great insurance professional. We are lucky to have her!"
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Schwerbz

May 8, 2026

5  out of  5
rating by Schwerbz
"Sami was great!! She helped me out to find the perfect insurance plan after getting outrageous quotes elsewhere. Very happy I called them."
We responded:
"Schwerbz, thank you so much for your 5 star review. Sami is such a treasure in our agency. So glad she helped you out!"
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Kassandra Jackson

May 7, 2026

5  out of  5
rating by Kassandra Jackson
"I have worked with Sami several times for insurance needs for my house and now my car! She’s offer me great competitive pricing I haven’t been able to find anywhere else and does it all while being incredibly charming and friendly! I highly recommend her services if you’re in need in saving money on insurance!"
We responded:
"Kassandra, thank you so much for your 5 star review. I am delighted to hear that we were competitive and friendly. We want to make sure every customer is taken care of that way! Sami is phenomenal, don’t keep her a secret 😂"
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Elijah Jacky

May 4, 2026

5  out of  5
rating by Elijah Jacky
"Kelsey Hoffner helped me save over $100 a month off my current insurance bill through Geico and I have even more coverage now than I did before! Incredibly kind, helpful and quick. She made the whole process totally painless. If you have Geico, Call Kelsey right now, she WILL save you money."
We responded:
"Elijah, thank you so much for your 5 star review. I am so glad Kelsey took such good care of you!"
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Michael Lee

May 4, 2026

5  out of  5
rating by Michael Lee
"Sami was a pleasure to work with for getting car insurance. She was fast, reliable and honest."
We responded:
"Michael, thank you so much for your 5 star review! Sami is amazing. So glad you had a chance to interact with her."
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tim schumock

April 27, 2026

5  out of  5
rating by tim schumock
"I’m very thankful Teri was there to help me out with service that went above and beyond."
We responded:
"Tim, thank you so much for your 5 star review. I am so glad Teri took such good care of you. Share her information with people that need that above and beyond service!"
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David Ehlers

April 14, 2026

5  out of  5
rating by David Ehlers
"Fantastic and prompt service."
We responded:
"Thank you for your 5 star review! Great name BTW. 🤩"
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Steve Smith

April 1, 2026

5  out of  5
rating by Steve Smith
"I've dealt with different people @ this place & they have all been just great! Thank you all for your time & patience."
We responded:
"Steve, thank you so much for your kind words. I'm so glad our team can provide you remarkable service! We want to help as many people as possible, don't keep our business a secret!"
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Destiny Sanchez

March 20, 2026

4  out of  5
rating by Destiny Sanchez
"The representative explained everything to me in a way I understood. She was very friendly and hopeful."
We responded:
"Thank you for your kind 4-star review, Destiny! I am so happy to know you had a positive experience with us here on State Farm Agent David Shin’s Team. If there are any improvements we can make, please do not hesitate to let us know. "
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Joan Redman

March 18, 2026

5  out of  5
rating by Joan Redman
"I've always have a great experience when I reach out to my team at State Farm. Michael is always polite & friendly and is quick to resolve my issues."
We responded:
"Thank you so much for the 5-star rating, Joan! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
Profile photo of BL

BL

March 17, 2026

5  out of  5
rating by BL
"Sami set my family up with great policies at great prices. She is a pleasure to work with and will be my first call for all future insurance needs."
We responded:
"Wow, thank you for the 5-star review, BL! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Leonard Bentz

March 12, 2026

5  out of  5
rating by Leonard Bentz
"Michael is one of the most helpful insurance agents that i've had the pleasure of working with"
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent David Shin’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Lake Oswego ."
Profile photo of Odira Izuchukwu

Odira Izuchukwu

March 6, 2026

5  out of  5
rating by Odira Izuchukwu
"Sammie was amazing !! She got me a great deal on car insurance and even Life insurance ! I highly recommend her 10 out of 10 !!"
We responded:
"Thanks so much for the fantastic rating, Odira! We are so glad you had a positive experience with us here on State Farm Agent David Shin’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Mariah sahm

March 2, 2026

5  out of  5
rating by Mariah sahm
"Sami gave me such an easy and stress free experience with helping me set up my homeowners insurance on my first home! As well as helped me get a way better rate with car insurance than the other carrier I had. Thank you! :)"
We responded:
"Mariah, thank you for your wonderful review of State Farm Agent David Shin’s Team!"
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Elizabeth Senge

February 23, 2026

5  out of  5
rating by Elizabeth Senge
"for years we hesitated to find a new auto/home insurer because we assumed it'd be a cumbersome and slow process, but Michael and Sami proved us wrong! I couldn't believe how easy and fast it was to get our new auto/home policies reviewed, selected, and started! 2-3 days and only one efficient phone call. Michael and Sami are so pleasant, engaging, and informative - they taught us quite a bit! Thanks team"
We responded:
"Elizabeth, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
Profile photo of Carol Fenning

Carol Fenning

February 10, 2026

5  out of  5
rating by Carol Fenning
"So easy to work with and outstanding customer service!"
We responded:
"Carol, thank you so much for your 5 star review! We love taking care of our customers."
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Cecilia Diaz

February 5, 2026

5  out of  5
rating by Cecilia Diaz
"Terri was so wondering and helpful. I had a-lot of specific questions that other agencies didn’t know the answer. She answered all my question and clarified anything I didn’t understand she took her time and make sure I didn’t have anymore question and assured me that If I did I could easily get in contact with her. So far every time I message her she responds quickly. I will be here for a while thank you Terri."
We responded:
"Cecilia! Thank you so much for your 5 star review. Teri is one of the best agents we have. So glad she took care of you."
Profile photo of Garrett Howe

Garrett Howe

February 3, 2026

5  out of  5
rating by Garrett Howe
"Teri was very knowledgeable and kind. She was able to answer all my questions and made the process easier than expected!"
We responded:
"Garrett, I'm so glad Teri took great care of you. We are so glad she is part of our team."
Profile photo of Jeff Moreland

Jeff Moreland

January 29, 2026

5  out of  5
rating by Jeff Moreland
"Very helpful. Made the process extremely easy and got me a really good deal."
We responded:
"Jeff thank you so much for your 5 star review! I am so glad the process went so well."