Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Ioana Olaru

Ioana Olaru

August 10, 2026

5  out of  5
rating by Ioana Olaru
"Kelsey is a fantastic agent. Patient, knowledgeable and very thorough.
I used her for a landlord policy on a triplex."
Profile photo of Richard Dickerson

Richard Dickerson

August 10, 2026

5  out of  5
rating by Richard Dickerson
"Was very helpful. Got me a lower quote and the coverage I needed thanks again."
Profile photo of Emily Gumm

Emily Gumm

August 7, 2026

5  out of  5
rating by Emily Gumm
"I had a great experience with Teri. She answered all my questions clearly and helped my find the right plans for my needs."
Profile photo of Erica Bailey

Erica Bailey

July 28, 2026

5  out of  5
rating by Erica Bailey
"Excellent experience transferring my auto and home insurance over to State Farm with the help of Teri!"
Profile photo of Andrew & Maria White

Andrew & Maria White

July 24, 2026

5  out of  5
rating by Andrew & Maria White
"We just switched to State Farm and working with Sami Royer made it really easy. Sami is very personable, professional and timely in her responses. She answered all our questions for both the renters and auto policy. It's nice to have a one-stop shop. Thanks Sami!"
Profile photo of LUCIE TANKERSLEY

LUCIE TANKERSLEY

July 23, 2026

5  out of  5
rating by LUCIE TANKERSLEY
"I was shopping around for car insurance one night and Statefarm came in with a great quote. Then the very next morning,without skipping a beat, Sami R. reached out to me and sealed the deal. Sami was great! Thank you Sami and thank you Statefarm."
Profile photo of Gerry VanderBeek

Gerry VanderBeek

July 8, 2026

5  out of  5
rating by Gerry VanderBeek
"Very satisfied"
Profile photo of Cathy Reiter

Cathy Reiter

July 8, 2026

5  out of  5
rating by Cathy Reiter
"Teri at State Farm was so helpful and explained in detail of what my policies covered. She gave me better coverage. Just having the state minimum is not enough,since people are sue happy these days.
All in all,Im very happy to be in the State Farm Family. They are their to help whenever I need them. I feel very secure to be heavily insured at my age.
Thank you Teri for all your advice.
Cathy Reiter"
Profile photo of Haizhu Yang

Haizhu Yang

June 23, 2026

5  out of  5
rating by Haizhu Yang
"Valerie is awesome and she helped me find homeowner + auto coverage quickly with an unbeatable rate."
Profile photo of Peggy LeGrande

Peggy LeGrande

June 15, 2026

5  out of  5
rating by Peggy LeGrande
"Professional & knows her trade! Thank you for making the process easy"
Profile photo of Patricia Herrera

Patricia Herrera

June 5, 2026

5  out of  5
rating by Patricia Herrera
"Teri was efficient, responsive and answered all my questions in a timely manner. Her suggestions for additional coverages were in my best interests with minimal additional costs."
We responded:
"Patricia! Thank you so much for your 5 star review. Teri is amazing. So glad you had the chance to work with her."
Profile photo of Ashley Moran

Ashley Moran

June 4, 2026

5  out of  5
rating by Ashley Moran
"Shout out to Kelsey and Teri for helping me get my auto insurance. They are very thoughtful and super helpful."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent David Shin’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
Profile photo of Nancy Tollefson

Nancy Tollefson

May 29, 2026

5  out of  5
rating by Nancy Tollefson
"Teri was extremely helpful, knowledgeable and understanding in getting my account up to date"
We responded:
"Nancy, I’m so glad Teri took such good care of you! Thank you so much for the 5 star review. "
Profile photo of Amanda Ulam

Amanda Ulam

May 28, 2026

5  out of  5
rating by Amanda Ulam
"She was absolutely awesome! She was fun to talk to and very professional. She gave me more benefits for less money then I’m already paying and was beyond helpful with any questions I had!"
We responded:
"Amanda! Thank you so much for your 5 star review. So glad our team can take such good care of you."
Profile photo of Catherine Bergen

Catherine Bergen

May 28, 2026

5  out of  5
rating by Catherine Bergen
"Valerie is an amazing agent. Responsive, pleasant and very professional. I’m grateful she is my agent!!"
We responded:
"Catherine, thank you so much for your 5 star review! So glad Valerie took such good care of you!"
Profile photo of MaryGrace Chilton

MaryGrace Chilton

May 14, 2026

5  out of  5
rating by MaryGrace Chilton
"Kelley was great! Very helpful, answered all my questions and found me the best deal! Appericate her, all her hard work and patience through out the process."
We responded:
"MaryGrace thank you so much for your 5 star review! We love helping people."
Profile photo of Patti Spreen

Patti Spreen

May 14, 2026

5  out of  5
rating by Patti Spreen
"Teri was incredibly helpful throughout the entire process of finding the right insurance coverage for our needs. She took the time to answer all of our questions, explained everything clearly, and made what can usually be a stressful experience feel easy and straightforward.

Not only did she provide outstanding customer service, but she also found us an excellent quote with great coverage at a very competitive price. We truly appreciated her professionalism, responsiveness, and genuine care in making sure we felt confident in our decision.

If you’re looking for an insurance agent who is knowledgeable, attentive, and truly goes above and beyond for her clients, I highly recommend Teri!"
We responded:
"Patti, thank you so much for your 5 star review. Teri is such a great insurance professional. We are lucky to have her!"
Profile photo of Schwerbz

Schwerbz

May 8, 2026

5  out of  5
rating by Schwerbz
"Sami was great!! She helped me out to find the perfect insurance plan after getting outrageous quotes elsewhere. Very happy I called them."
We responded:
"Schwerbz, thank you so much for your 5 star review. Sami is such a treasure in our agency. So glad she helped you out!"
Profile photo of Kassandra Jackson

Kassandra Jackson

May 7, 2026

5  out of  5
rating by Kassandra Jackson
"I have worked with Sami several times for insurance needs for my house and now my car! She’s offer me great competitive pricing I haven’t been able to find anywhere else and does it all while being incredibly charming and friendly! I highly recommend her services if you’re in need in saving money on insurance!"
We responded:
"Kassandra, thank you so much for your 5 star review. I am delighted to hear that we were competitive and friendly. We want to make sure every customer is taken care of that way! Sami is phenomenal, don’t keep her a secret 😂"
Profile photo of Elijah Jacky

Elijah Jacky

May 4, 2026

5  out of  5
rating by Elijah Jacky
"Kelsey Hoffner helped me save over $100 a month off my current insurance bill through Geico and I have even more coverage now than I did before! Incredibly kind, helpful and quick. She made the whole process totally painless. If you have Geico, Call Kelsey right now, she WILL save you money."
We responded:
"Elijah, thank you so much for your 5 star review. I am so glad Kelsey took such good care of you!"
Profile photo of Michael Lee

Michael Lee

May 4, 2026

5  out of  5
rating by Michael Lee
"Sami was a pleasure to work with for getting car insurance. She was fast, reliable and honest."
Profile photo of tim schumock

tim schumock

April 27, 2026

5  out of  5
rating by tim schumock
"I’m very thankful Teri was there to help me out with service that went above and beyond."
Profile photo of David Ehlers

David Ehlers

April 14, 2026

5  out of  5
rating by David Ehlers
"Fantastic and prompt service."
Profile photo of Steve Smith

Steve Smith

April 1, 2026

5  out of  5
rating by Steve Smith
"I've dealt with different people @ this place & they have all been just great! Thank you all for your time & patience."
Profile photo of Destiny Sanchez

Destiny Sanchez

March 20, 2026

4  out of  5
rating by Destiny Sanchez
"The representative explained everything to me in a way I understood. She was very friendly and hopeful."