Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Evergreen

Evergreen

October 31, 2025

5  out of  5
rating by Evergreen
"Great customer service and positive energy. Agent was knowledgeable and friendly."
We responded:
"Evergreen, thank you so much for your 5 star review. So glad we can provide great customer service and positive energy! "
Profile photo of Jeffrey Helbling

Jeffrey Helbling

October 30, 2025

5  out of  5
rating by Jeffrey Helbling
"Go see Michael, he will take great care of you!"
We responded:
"Jeffrey, thank you so much. I’m so glad Michael was able to take care of you! Thank you for trusting us with your insurance business!"
Profile photo of S. Marshall

S. Marshall

October 30, 2025

5  out of  5
rating by S. Marshall
"Andrew was so knowledgeable and able to point me in the right direction. Great quality service."
We responded:
"S. Marshall, thank you so much for your kind review. So glad Andrew was able to help you out. Don’t keep him a secret!"
Profile photo of Parker Williams

Parker Williams

October 30, 2025

5  out of  5
rating by Parker Williams
"David Shin State Farm cares about their customers being informed and prepared to switch or add insurance. Their employees are courteous, patient, well-prepared, and nice to talk to. I had the pleasure of speaking with Andrew Johnson, who did a fantastic job helping me out with what I needed to know. I recommend this business!"
We responded:
"Parker, thank you so much for your thoughtful and kind review. Andrew has been such an amazing addition to our team! Thank you for sharing with the online world how amazing our team is!"
Profile photo of Angel Collins

Angel Collins

October 30, 2025

5  out of  5
rating by Angel Collins
"This office is so friendly and quick! Sammy is very knowledgeable and always helps me with any questions. If you are needing a quote for insurance I’d give these guys a call!"
We responded:
"Angel, thank you so much for your kind review. Samantha has such wealth of knowledge when it comes to insurance. She's one of the best risk advisors we have on our team. Thank you for sharing with the google world how amazing she is!"
Profile photo of Ashlee Moore

Ashlee Moore

October 30, 2025

5  out of  5
rating by Ashlee Moore
"I love David Shin’s office the staff are so patient and kind. They are always willing to answer all the questions I have and are so kind."
We responded:
"Ashlee, thank you so much for your 5 star review. I'm so glad we can help advise you in your insurance needs. We hope it's been a pleasant experience!"
Profile photo of yaira garcia

yaira garcia

October 30, 2025

5  out of  5
rating by yaira garcia
"The friendliest staff and top-tier service. They go above and beyond,makes you feel like you’ve got a trusted friend in the insurance world. Haley is amazing!!"
We responded:
"Yaira, thank you so much for your kind review. Haley is easily the most down to the earth and trustworthy person we have on our team. I'm so glad you got a chance to work with her! Don't keep her a secret, please!"
Profile photo of Catalina Motschenbacher

Catalina Motschenbacher

October 30, 2025

5  out of  5
rating by Catalina Motschenbacher
"I recently had the pleasure of working with Sami, and she was absolutely fantastic. She took the time to really understand what I needed and helped me secure better coverage at an even better rate. Her insight, professionalism, and friendly demeanor made the entire process smooth and stress-free. I couldn’t be happier with the experience — highly recommend her and this service!"
We responded:
"Catalina, thank you so much for your thoughtful review. Sami is such a wonderful human being. She's also a great risk advisor. I'm so glad you had that experience! Don't keep her a secret please."
Profile photo of Harley Neighbors

Harley Neighbors

October 30, 2025

5  out of  5
rating by Harley Neighbors
"Haley is the best advisor!"
We responded:
"Harley, thank you so much for your 5 star review! Haley is definitely one of the most knowledgable insurance agents out there!"
Profile photo of Angela Hiatt

Angela Hiatt

October 24, 2025

5  out of  5
rating by Angela Hiatt
"Teri Allen is an absolute gem! I have been working with her for the last couple years and she is extremely knowledgeable in her profession! She was able to help me out with life insurance protection for my family and also get me some supplemental health coverage. She is always friendly and Outgoing and always is helpful in any questions that I have along the way!"
We responded:
"Angela, Im so glad she was able to help you with those VERY IMPORTANT protections! Thank you for your kind review. "
Profile photo of Kerry Kavalo

Kerry Kavalo

October 12, 2025

5  out of  5
rating by Kerry Kavalo
"probably the best customer service interaction I’ve ever had with an insurance company — recommend!"
We responded:
"Thank you so much for your review! We love hearing that we’re taking care of our customers. "
Profile photo of Elizabeth Bowe

Elizabeth Bowe

October 4, 2025

5  out of  5
rating by Elizabeth Bowe
"Not only was Teri able to save me money, she took time to explain and answer all my questions. Teri followed up with me but was respectful at giving me time to research and make a decision."
We responded:
"Elizabeth, thank you so much for your 5 star review! Teri is amazing. Thank you for your vote of trust!"
Profile photo of Catherine Bergen

Catherine Bergen

September 30, 2025

5  out of  5
rating by Catherine Bergen
"Excellent customer service and very friendly!"
We responded:
"Catherine! Thank you so much for your kind review. We look forward to serving our customers."
Profile photo of Lupe Macias

Lupe Macias

September 3, 2025

5  out of  5
rating by Lupe Macias
"I spoke with Terry and she had really good customer service"
We responded:
"Lupe, thank you so much for your review. So glad we can help you out!"
Profile photo of Mark Johnston

Mark Johnston

August 26, 2025

5  out of  5
rating by Mark Johnston
"Teri was fantastic to work with, explained the policy thoroughly, very personable and I'm very satisfied with my policy, 100% will recommend"
We responded:
"Mark, thank you so much for your kind review! Welcome to the David Shin State Farm."
Profile photo of Owen Todd

Owen Todd

August 20, 2025

5  out of  5
rating by Owen Todd
"We are buying our first car and had no idea where to even start with car insurance. Teri was SO unbelievably helpful and made the whole process easy and painless. She was not only extremely knowledgeable in all things auto insurance, she also helped walk me through each step, answered all of my (many) questions, and made sure I understood what was going on. I truly felt like I was being taken care of and not made to feel like any other random transaction. Teri deserves praise and a raise! Thank you so much, we were pleasantly surprised :)"
We responded:
"Owen, thank you so much for your kind review. Teri is so thorough and kind and educational. Thank you for being with us. We really appreciate your business!"
Profile photo of Dorothy Martin

Dorothy Martin

August 8, 2025

5  out of  5
rating by Dorothy Martin
"Sami was so helpful and kind, I would recommend her services to everyone! The quoting process was easy, and with her help I have higher coverage at half the price. Sami is truly a blessing!"
We responded:
"Dorothy, thank you so much for your kind review! I'm so glad she made it painless and better coverage! Your review means the world to us as a small business!"
Profile photo of paige conway

paige conway

August 7, 2025

5  out of  5
rating by paige conway
"Teri helped me so much! She broke down every bracket for me and explained how everything worked. She bundled some things together and got me great coverage for a good cost. Couldn’t have been more happy with my experience."
We responded:
"Paige, I'm so glad that Teri was able to break down every part of the policy. Your review and your referrals mean the world to us!"
Profile photo of madison l

madison l

August 6, 2025

5  out of  5
rating by madison l
"Was shopping around for affordable car insurance after realizing the amount I pay with Geico is ridiculous. I called Sami and she was able to get me better coverage through State Farm for less than half of what I was paying before. Sami is professional, kind, and very helpful! I am so glad I decided to call!"
We responded:
"Madison, thank you so much for your 5 star review! Your review mean the world to us. Love that we were able to save you some money and get your better coverage! Your review means the world to us."
Profile photo of Brian Fahs

Brian Fahs

August 6, 2025

5  out of  5
rating by Brian Fahs
"I recently switched to State Farm for my auto & home insurance, and started working with Teri from David Shin agency. I was shopping around for a quote (after paying too much for my car insurance the last few years), and Teri reached out to me. Not only did she save me a Significant amount of money on my monthly premium, but Teri was wonderful to work with. Courteous, professional, responsive, non-pushy, and extra thorough; which I really appreciated as a new customer. I'm glad I switched to State Farm and recommend this agency!"
We responded:
"Brian, thank you so much for your kind review. Teri is so thorough and she is one of the best in our office! So glad we get the opportunity to serve you."
Profile photo of Britton Bright

Britton Bright

August 1, 2025

5  out of  5
rating by Britton Bright
"Sami was wonderful called me to welcome me aboard. She was very kind and informative on my policy. And was there to answer any questions I had."
We responded:
"Thank you Britton for your kind review. Sami does a great job of being kind and informative! "
Profile photo of Angela Whiteman

Angela Whiteman

July 28, 2025

5  out of  5
rating by Angela Whiteman
"Samantha had wonderful customer service. She was very patient and friendly while she was working with me. Thanks again for the great customer service!!"
We responded:
"Angela, thank you so much for your review! I'm so glad to hear that Samantha was very patient and friendly with you. We want to make sure our customers have the best protection all around all the time. Thank you for your business!"
Profile photo of Claire Walker

Claire Walker

July 10, 2025

5  out of  5
rating by Claire Walker
"Sami is incredible; she helped me save a ton of money on my house and auto insurance. She made it a breeze with her expertise. Thank you so much Sami !"
We responded:
"Claire thank you so much for your kind review. Sami is an expert in the insurance industry. So glad she was able to help you! Help us help more people. "
Profile photo of Rebecca Vasquez

Rebecca Vasquez

July 3, 2025

2  out of  5
rating by Rebecca Vasquez
"I am disappointed to receive an email telling me I would be covered no longer. This has never happened to me before"
We responded:
"Rebecca, I am so sorry to hear of your disappointment. I can understand and see from your point of view. Unfortunately, the agency does not make the final decision on who gets renewed and who gets non renewed for their insurance policies. I hope we can win your business back in the years to come!"
Profile photo of Karen Fellner

Karen Fellner

June 30, 2025

5  out of  5
rating by Karen Fellner
"Switching insurance was so seamless, and I'm getting better coverage at half the cost. Teri is a dream to work with!"
We responded:
"Karen, thank you so much for your review. I love that Teri made it seamless! She is amazing!!"