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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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April Tripp

July 5, 2024

5  out of  5 rating by April Tripp
"Sami was friendly and very helpful. She got what I needed done very quickly. Thanks again Sami!"
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Shelby Phillips

July 2, 2024

5  out of  5 rating by Shelby Phillips
"Sami Royer is an absolute GEM ! Dealing with auto insurance is never fun but when our phone call ended I felt completely at ease. Super thankful to have had to opportunity to work with her ! :)"
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Hailee McCants

June 26, 2024

5  out of  5 rating by Hailee McCants
"Kristin was super helpful in getting my account setup. Experienced, pationate and charming to work with."
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Cloe Moreno

June 19, 2024

5  out of  5 rating by Cloe Moreno
"It was very easy setting up State Farm, especially with Kristin on the other line. She was informative, kind and super helpful. All of my questions were answered and the additional information that was provided made me feel confident in the process."
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Elizabeth Maland

June 19, 2024

5  out of  5 rating by Elizabeth Maland
"I really appreciate Kristin Compton's depth of knowledge about insurance - but also her amazing customer service and her patience with me as I asked all of my questions. I had called several other places as I attempted to get assistance and quote information and got recordings, but Kristin answered the phone and immediately helped; she was thoughtful and responsive and helped me understand all of my options. Thank you, Kristin!"
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Michael Hilsenberg

May 29, 2024

5  out of  5 rating by Michael Hilsenberg
"Since I came to State Farm for my insurance, every experience with working with them has been nothing but pleasant. Details of everything within the policy are clearly explained, and there are no grey areas that leave me having to ask for further explanation. Every interaction is met with a friendly person and I never feel hesitant to contact someone if I have a question. When I call about anything, if my call can't be taken right away, it's usually returned within five to ten minutes at most. Customer service is fast, friendly, and efficient. The overall experiences I have had with State Farm have made me glad that I made the move to have them for my coverages."
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Kerri Aotaki

May 23, 2024

5  out of  5 rating by Kerri Aotaki
"I left a message late yesterday afternoon and received a return call first thing in the morning. Kelsey is amazing and answered all of my questions and took care of my request ASAP. Awesome customer service. If you need anything, please call and ask for Kelsey! Mahalo!"
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Angie Stevens

May 22, 2024

5  out of  5 rating by Angie Stevens
"If you’re looking for insurance, I would highly recommend State Farm at David Shin office in Lake Oswego. I recently had a phone conversation with Sami for my annual insurance coverage review. Sami was absolutely great at explaining my auto and home insurance making sure I am adequately covered and answered all my questions. Thank you Sami, David is lucky to have you on his team."
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David Wierschem

May 17, 2024

5  out of  5 rating by David Wierschem
"Jess was great and very helpful with a move."
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Ajna Rigell

May 9, 2024

5  out of  5 rating by Ajna Rigell
"Kristin Compton was most pleasurable to do business with. I highly recommend this office as the agents there are the best and most personable I’ve encountered."
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Brandon Martin

May 3, 2024

5  out of  5 rating by Brandon Martin
"Easy to work with and very friendly"
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Jeremiah Wilson

May 1, 2024

5  out of  5 rating by Jeremiah Wilson
"David Shin has always been great to work with and his agents are best in class. I particularly enjoyed a recent experience dealing with Samantha. Highly recommend shopping your policy with these folks."
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Jerry Becker

April 25, 2024

5  out of  5 rating by Jerry Becker
"She was an absolute pleasure to work with. Even though the new insurance rates really sting financially she makes you smile as you’re giving away your money and worth every penny :-) I really enjoy working with the team and I look forward to our future. I feel like I’m protected. Thank you for helping me out!"
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lilly

April 24, 2024

5  out of  5 rating by lilly
"Everyone in this office is very nice and helpful. The quote i was given for my car had the best price in compared to other insurances. Samantha was very patient and helped me choose the right coverage."
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Suzanne Potter

April 24, 2024

5  out of  5 rating by Suzanne Potter
"Samantha is a pleasure to work with. She the one I'd go to!"
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Ashley Wirkkala

April 23, 2024

5  out of  5 rating by Ashley Wirkkala
"Friendly and knowledgeable staff. Lots of helpful information. Took their time explaining coverages"
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Matthew Burns

April 23, 2024

5  out of  5 rating by Matthew Burns
"Can't reccomend this agency enough. My wife and I work with Sami and have for a long time, and I wouldn't go to anyone else for my insurance needs. Sami cares for her clients and that care translates into the work and services she provides. Her motivation as a sales person is to provide peace of mind and reassurance to her clients that they are covered. She will never try to sell you something you don't need, and is great at offering multiple options to you based off what you do need and what you're able to spend. She is always quick to reply to us when we reach out, and is genuinely just fun and easy to talk to. Go to Sami for all your insurance needs!"
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Aja Burns

April 23, 2024

5  out of  5 rating by Aja Burns
"I love working with Sami and being a client of David Shin's State Farm agency. Sami has been with State Farm for many years and is extremely knowledgeable about the services and policies they offer. She is easy to talk to, kind, and a prompt communicator. Sami is an expert at matching a policy to your needs and your budget, and really goes above and beyond to help out her clients. I would reccommend her to anyone looking for insurance in Oregon!"
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Aaron Taylor

April 23, 2024

5  out of  5 rating by Aaron Taylor
"Being new to the area I was in need to transfer my insurance to Oregon. After asking a friend for a recommendation, Sami’s name was mentioned. I called her the next day and she has been instrumental in me getting things set up here. Incredibly kind and knowledgeable as well as available for any questions or quotes I’ve had. I Highly recommended if you’re looking for someone who cares and genuinely wants to help you out, contact Sami."
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Sam Pointer

April 23, 2024

5  out of  5 rating by Sam Pointer
"This is a company that really cares about their customers and their employees"
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Samantha Roberts

April 22, 2024

5  out of  5 rating by Samantha Roberts
"David is a great agent and leads an amazing team. They are helpful and knowledgeable."
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Kiki stonebraker

April 22, 2024

5  out of  5 rating by Kiki stonebraker
"Sami Royer is absolutely phenomenal. Personable, patient, and she saved me money on insurance (I switched from USAA - who I thought was the cheapest out there). Highly recommend her!"
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Nichole Crowl

April 22, 2024

5  out of  5 rating by Nichole Crowl
"David Shins insurance office is wonderful! The agent I primarily worked with was Kelsey. She was timely and communicative. Kelsey answered all of my questions and made suggestions based on her expertise. My family’s needs are met/ exceeded without feeling like I was sold products I didn’t need. Feeling very comfortable with our experience and our insurance portfolio. I would recommend this office to anyone!"
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Jake Weber

April 21, 2024

5  out of  5 rating by Jake Weber
"David is just an awesome, genuine person who actually cares about helping people. I’ve known him since college, so it’s nice to have someone in the business that you know you can trust. Go talk to David!"
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Vlad Kuzmenko

April 21, 2024

5  out of  5 rating by Vlad Kuzmenko
"Thank you David Shin State Farm! Samantha Royer, Samantha Helen, Kelsey, Haley & Jessica have been super helpful whenever we call with any questions. They are all super knowledgeable, thorough and will give you the actual coverage that you need. They helped us with all our insurance needs including car insurance, home, life & health policies. There is no other agency that I would recommend, they truly are the best in the business! 😁"