Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Cheyenne Kinser

Cheyenne Kinser

March 20, 2025

5  out of  5
rating by Cheyenne Kinser
"Teri for Shin is professional, personable, and helpful answering all of my questions. I will recommend her to everyone I know."
Profile photo of Lacy Evans

Lacy Evans

March 18, 2025

5  out of  5
rating by Lacy Evans
"Kristin was awesome fast responses and best rate with good coverage. It was 100$ a month cheaper with insanely better coverage. To top it off i got into an accident and was so lost and they not only walked me through it but found a tow company and repair shop and had my rental all ready to pick up. The service is incredible and i wish i wouldve checked them out sooner!! Thanks Kristin 😊"
We responded:
"Thank you, Lacy, for sharing your positive experience! I'm happy to hear that Kristin provided you with quick responses and a great rate with solid coverage. We appreciate your feedback and are here to assist with any further needs!"
Profile photo of Andi Stover

Andi Stover

March 18, 2025

5  out of  5
rating by Andi Stover
"I’m not very familiar with car insurances and such so I reached out on Facebook for some help as Progressive was charging me $370 for liability only, with very little on my record. Samantha reached out to me offering to give me a quote. She was very kind, responsive and explained all the things to me i didnt understand. She let me bable and we both celebrated the win that i would be even MORE covered and paying MUCH less. Anyways, I would definitely talk to Sam if you’re looking for a better insurance!! ^_^"
We responded:
"Hey Andi, thank you so much for your amazing review! Samantha definitely keeps her eye out to help everyone in the community. Especially when we can help them save money and help educate our customers. Insurance is definitely difficult to understand and most folks don't know the ramification of having lower limits on their insurance policies. I'm so glad we can help you in every way! Your referral is the greatest compliment you can give us so please don't keep Samantha a secret :)"
Profile photo of maryam sadraei

maryam sadraei

March 17, 2025

5  out of  5
rating by maryam sadraei
"I am very happy that I renewed my insurance with a very professional and customer-oriented group🌺🙏"
We responded:
"Maryam, I'm so glad to hear that you are happy with your decision to renew your insurance with us! We always strive to be professional and customer-oriented. Your satisfaction means a lot to our team. If you ever need anything, don't hesitate to reach out. Thank you for your kind words! - David Shin - State Farm Insurance Agent, Lake Oswego, OR"
Profile photo of Roxanne C. Boitz

Roxanne C. Boitz

March 15, 2025

5  out of  5
rating by Roxanne C. Boitz
"Kalcey, Thank you for your time, help and service today with my sister, Karen and myself. We were both excited for your knowledge and assistance with State Farm. Karen asked me afterwards "how did you find Kalcey with State Farm"? I didn't remember but Kalcey was so nice, I needed to return her calls. Thank You so much, Roxanne Boitz"
We responded:
"Roxanne, thank you so much for your amazing review. Our agency focus on helping people with kindness. We want to do business with kind people! Your referral is the greatest compliment we can receive. Share us to all your friends and family, we'd be honored to help."
Profile photo of Diane Bursell

Diane Bursell

March 5, 2025

5  out of  5
rating by Diane Bursell
"I talked with Samantha at David's office. She was amazing. She had all the answers, she was quick to respond and all our needs were met."
We responded:
"Diane, thank you so much for your awesome review. Samantha definitely DOES have all the answers and if she doesn't, she'll make sure to get you one quickly. Samantha does a phenomenal job responding quickly and taking care of our customers. Don't keep her a secret! Your referrals are the greatest compliment we can receive!"
Profile photo of Dana Ramos

Dana Ramos

March 5, 2025

5  out of  5
rating by Dana Ramos
"If buying insurance can ever be anything thing but painful or slightly less than that, I will say, Kelsey was a pleasure to work with. Thanks for all your help!"
We responded:
"Dana, thank you so much for your kind review. We do our best to not sound like robots and make it painless to purchase insurance that fits your needs and covers and protects you properly. Kelsey is so wonderful. Your referral is the greatest compliment we could receive! "
Profile photo of Pamela Hudson

Pamela Hudson

March 3, 2025

5  out of  5
rating by Pamela Hudson
"I really has an easy transition to State Farm. Terri was very helpful in all the steps we did. She was very patient with me and very pleasant. Terri also explained every step and made sure I understand."
We responded:
"Pamela, thank you so much for your positive review! I'm so glad Teri was able to be patient with you and was pleasant with you. I know we do our best to be thorough and kind with all of our customers. I love hearing your experience and so glad Teri took great care of you. I hope you don't keep Teri a secret! She's a treasure to be found in the insurance industry."
Profile photo of Don Rhondeau

Don Rhondeau

March 3, 2025

5  out of  5
rating by Don Rhondeau
"Very nice to deal with got me a great deal. Thank you Kelsey you are great."
We responded:
"Don, thank you so much for your kind words. We do our best to treat everyone as if we were talking to our own families. Kelsey wants to helps as many people possible and wants to do the best thing for our customers. I'm so glad you had that experience with our office. Don't keep Kelsey a secret! Your great compliment is a referral."
Profile photo of Jen C

Jen C

March 2, 2025

5  out of  5
rating by Jen C
"Teri A. Was great to work with. She responds promptly and was very thorough and pleasant. She found cheaper rates for me compared to the other company I had prior. I highly recommend working with her."
We responded:
"Jen! Thank you so much for this kind review. Teri Allen really enjoys being thorough with her customers. It’s her purpose in this career to make sure there’s no big gaping holes in the insurance package you select with David Shin State Farm. Don’t keep Teri a secret! Your greatest compliment is a referral!"
Profile photo of Brittany Danielle

Brittany Danielle

March 1, 2025

5  out of  5
rating by Brittany Danielle
"I recently had the pleasure of working with Kelsey Hoffner as a new client to State Farm. She responded to my inquiry within minutes of reaching out and was extremely knowledgeable, helpful, and efficient in getting me set up with State Farm. I have never received such amazing service from an insurance company and I am very excited to have switched to her services. Thank you Kelsey!"
We responded:
"Wow Brittany, thank you so much for your generous review. Kelsey Hoffner is one of the best in the industry. I’m so glad Kelsey took such good care of you. Your greatest compliment is a referral! Don’t keep Kelsey a secret 🤫"
Profile photo of Enrique Ramirez

Enrique Ramirez

February 25, 2025

5  out of  5
rating by Enrique Ramirez
"I am super overwhelmed that I was able to get the help that I did by the agent that I did she made my day and I even got home insurance along with the same insurance that I use to get all under 100 dollars their team is the best I recommend this insurance for everyone"
We responded:
"Enrique, what a beautiful family you have. I am so happy to hear we were able to help you out getting a good value on your insurance policies! Kelsey is one of the best and so glad she took good care of you. Love your enthusiasm to share us with the google world! Thank you so much!"
Profile photo of Dallas Lyn Miller Downes

Dallas Lyn Miller Downes

February 20, 2025

1  out of  5
rating by Dallas Lyn Miller Downes
"My household has had David Shin State Farm as our Automobile Insurance for years - at least 10 years. David states that it 3 years - they have only be the office holder for about 3 years. Today we learned that they are no longer going to serve as our insurance. We had two cars stolen within a short period of time. We have had no wrecks or tickets. The stolen cars were no fault of our own and were totaled. This is horrible service. After years of loyalty to this office to have our insurance dropped over situations that are were not in our control and has had horrible financial impacts on our household - shame on them. Why have insurance if the reason to have coverage is why they cancelled our plan."
We responded:
"Dallas, I'm so sorry to hear about what you've experienced and how you're feeling. Upon checking on my records, it states that you've been with us for less than 3 years. I first want to say thank you for your business during those times. I also see that you've had your car stolen twice and we've paid out the claims both time with fair values and in a timely manner. Insurance is a legal contract between you and the insurance company and we cannot go outside of the contract. So we kept our word and our promises to you when you've had your car stolen twice. Now our office has little to no influence on whether you are non-renewed on your insurance policies. We are the messengers. Our underwriters are the ones that make the non-renewing decision. So if you felt like we didn't provide great service as an office, that's something we can definitely improve on. But if you're saying that because we're non-renewing you and giving you ample time to search for another insurance carrier and that's having horrible financial impact, I'm sorry that you're feeling that way. Our agency isn't perfect and we have room to improve. In this case, I'm sorry you're feeling that way, that's not our intention in any way. We want to make sure we're doing the right thing for the company and for the customers. I hope and pray your family is okay and that you're able to find a great solution for your situation."
Profile photo of Kathleen Towne

Kathleen Towne

February 20, 2025

5  out of  5
rating by Kathleen Towne
"Kristin was very helpful and pointed out ways we can save money on our current coverage."
We responded:
"Kathleen, thank you so much for your review! I love hearing that Kristin’s been able to save you money. We love being able to save on their insurance policies! Referrals are the greatest compliments we can receive. Don’t keep Kristin a secret please!"
Profile photo of KAUSHIK SINHA

KAUSHIK SINHA

February 14, 2025

5  out of  5
rating by KAUSHIK SINHA
"Teri Allen helped us through the process of getting our Home and Auto insurance policies through State Farm. She is professional, thorough, patient, responsive and worked around my busy schedule to help me make informed purchasing decisions when it came to insurance policies. To top it off, she also helped us secure the most competitive rates for our policies. I recommend reaching out to Teri Allen if you are in the market shopping for good policies at competitive prices and excellent customer service in the Portland Metro Area."
We responded:
"Wow Kaushik, we are so honored. Thank you for such a detailed review! Teri has been in the insurance industry for over two decades and she really knows her stuff. Thank you so much for letting other potential customers know about how we conduct our business! "
Profile photo of Jenni Silva

Jenni Silva

February 14, 2025

5  out of  5
rating by Jenni Silva
"Sami was very sweet! Took her time to explain things had patience. She was a great help while I started my auto insurance."
We responded:
"Jenni! Thank you for your kind review. Sami does a great job explaining all the ins and outs of an auto insurance policy! Keep us in mind for anyone else that could benefit from our office."
Profile photo of Courtney Briggs

Courtney Briggs

February 13, 2025

5  out of  5
rating by Courtney Briggs
"Kelsey was amazing to work with! She helped me from start to end and answered all of my questions as well as got me an amazing rate! Very thankful to have made the switch!"
We responded:
"Thank you so much for your kind review Courtney!!! Kelsey is AMAZING. Don’t keep her a secret! We do our best to take care of all of our customers like how we would help our own families!"
Profile photo of Felisha Senske

Felisha Senske

February 8, 2025

5  out of  5
rating by Felisha Senske
"I was referred to Samantha at State Farm. She was very helpful and informative. Had a quote within seconds. Made the whole experience really easy. Thank you."
We responded:
"Felisha, thank you so much for your kind review. Samantha is one of the best in the business. So glad she was able to help you! Referrals are the greatest compliment so don’t keep Samantha a secret. ☺️"
Profile photo of AnaVella Magana

AnaVella Magana

February 7, 2025

5  out of  5
rating by AnaVella Magana
"Teri was wonderful! She answered a LOT of my questions and made sure I understood everything, and did her best to make me feel more confident in the choices we made for our family. Thank you!"
We responded:
"Wow AnaVella thank you so much for this awesome review! Teri is SO wonderful. She’s very knowledgeable and wants to see her customers protected well and cares for her customers! Don’t keep her a secret 😁"
Profile photo of Brandi Adams

Brandi Adams

February 7, 2025

5  out of  5
rating by Brandi Adams
"Kristin was very knowledgeable and helpful. I would totally recommend them."
We responded:
"Brandi, thank you so much for your kind review! Kristin is full of good knowledge and insights on insurance. I’m so glad she was able to help you in your insurance decision! Your referrals are our greatest compliment. Don’t keep Kristin a secret!"
Profile photo of Cari Jo

Cari Jo

February 3, 2025

5  out of  5
rating by Cari Jo
"Sami was so patient and amazing! 10 out of 10 would recommend working with her!"
We responded:
"Cari, thank you so much for your review. Sami is a jewel to work with. I'm so glad she took really good care of you! Referrals are the greatest compliments so share the news about Sami, please. :)"
Profile photo of Cheyenne

Cheyenne

February 1, 2025

5  out of  5
rating by Cheyenne
"Thank you for all your help Samantha! I will be referring people to your agency! Quick! Accurate! Caring! And knowledgeable, the whole package!"
We responded:
"Cheyenne, thank you so much for your amazing review. Samantha is one of the best we have in this agency and she's all of what you just described and more. Your referrals are the greatest compliment. We want to help as many people as possible with their insurance portfolio and financial needs."
Profile photo of Brianna Brown

Brianna Brown

January 31, 2025

5  out of  5
rating by Brianna Brown
"I was paying a lot for car insurance and due to some heavy life changes, I started to shop around. I called State Farm and told Haley about my challenges. Haley was absolutely amazing! Not only was she personable, but she really listened to my concerns and got me a great rate! The best part of this was the payment for State Farm was covered by the refund I got from my previous car insurer. Perfect timing and great experience overall!!"
We responded:
"Brianna, thank you so much for your review. We love that we can help educate and help you with your concerns but also get you a great rate! Keep Haley in mind for referrals as that's the highest compliment she can receive from our lovely customers!"
Profile photo of Theresa Vranjes

Theresa Vranjes

January 29, 2025

5  out of  5
rating by Theresa Vranjes
"I recently had the pleasure of working with Samantha at State Farm, and I couldn't be happier with the service I received. Samantha was welcoming and attentive. She took the time to understand my insurance needs and provided me with several options that fit my budget. What I appreciated most was her willingness to answer all my questions and explain the details in a way that was easy to understand. She genuinely cared about helping me find the best coverage for my situation. The entire process was smooth and efficient, and I left feeling confident in my choices. I highly recommend Samantha to anyone looking for insurance. Thank you, State Farm, for having such a fantastic team member!"
We responded:
"Thank you, Theresa, for sharing your experience! I'm glad to hear that Samantha made your insurance journey smooth and efficient. Her dedication to understanding your needs and providing clear explanations truly reflects our commitment to excellent service. We're grateful to have her on our team. If you have any more questions or need any other assistance, feel free to reach out!"
Profile photo of Christina Foster

Christina Foster

January 28, 2025

5  out of  5
rating by Christina Foster
"Sami was amazing! Not only did she help me get a great price for my needs, she was really wonderful at making sure I understood everything. She also was patient with listening to my horror story about why I quit my last provider. Thank You Sami"
We responded:
"Thank you, Christina, for sharing your experience! I'm happy to hear that Sami was able to assist you in finding a great price and ensuring everything was clear. Her patience and understanding truly make a difference. If you have any more questions or need further assistance, feel free to reach out anytime!"